With infrastructure tools, it is notoriously difficult to show people the value quickly.
To really see it they would need to set up everything at their company infra, create dashboards for their use case, and so on.
A lot of work.
That is why creating a sandbox experience is a good way of giving people a taste.
I like the way Axiom calls it a playground and says "Play with Axiom" and "Launch playground".
This copy is good because:
I love this copy. It answers:
It doesn't talk about the value as it is obvious to devs.
Obviously, it will save time and make things safer.
Don't talk about it.
Sometimes your product just wins on price.
I like how New Relic owns it on this page:
After reading this I'd trust them to give me a solid price estimate and that it will likely be cheaper than Datadog.
Obviously price is not the only reason why we choose tools, but if that was a problem I had with Datadog, they have my attention.
In dev tools, you really can solve the problem for a narrow market and extend to adjacent markets over time.
Use that -> Snyk did.
Their value proposition stayed pretty much the same for 7 years!
"Find and fix vulnerabilities in open-source software you use."
But the market they served got so much bigger over time:
Again, their core value prop is the same in 2023 as it was in 2016.
But their target market (and revenue share) grew by... a lot ;)
Isn't that just beautiful marketing-wise?
So the takeaway is this:
Start narrow, solve the problem, and extend to other frameworks/languages/tech can still work.
Most dev tools have two deployment options:
And then companies present it on their pricing page with some flavor of two tabs.
And you need to name them somehow.
And how you describe those things sometimes adds confusion for your buyers:
I like how nice and simple solution Retool used on their pricing page:
Explicit, obvious and to the point.
Love it.
In a mature category, it is safe to assume that people know about other tools.
Especially devs.
I love how Axiom owns its unique selling point and how it stands out from the competition.
Takes guts but I love it.
"See docs" is one of my favorite secondary CTA on dev-focused pages.
TailwindCSS takes it to the next level by inserting docs search right into the header CTA.
This takes devs directly to the page they are interested in rather than have them try and find things for themselves.
They could have searched the docs in the docs, of course.
But this is just this slightly more delightful developer experience that TailwindCSS is known for.
Looking for a good dev-focused case study format?
People tell you to follow a classic Hero > Problem > Solution > Results.
They tell you to show numbers, talk value, etc.
And it is true. Great format.
But packaging this for devs is hard.
For example, putting numbers in there, and framing it in a "save 28min every week" is a recipe for losing trust with that dev reader.
That is if you can even get those numbers from your customers.
I like how @LaunchDarkly solves it.
Hero section:
Case study body:
They keep the content down to earth and devy but still frame it in a value-focused way.
I like that that they speak in the currency that devs care about.
Wasted time.
Before: "Took 2-3 weeks to ship"
After: "Can ship experiments every day"
The cool thing is you could actually use this hero section format and then have a more technical user story below. By doing that you could speak to the why and how.
That depends on your target reader for this page of course.
Anyhow, I do like this format and I am planning to take it for a spin.
There are three CTAs actually.
Common knowledge suggests doing one, maybe two, they do 3:
Devs want relevant and practical.
Also, devs love docs and examples and check them before signing up.
Action-focused copy is great as well.
Pushing cold blog readers to try your tool rarely works.
So you need a transitional CTA, something that worms them up.
But it needs to be aligned with the goals of the reader.
And I think pushing folks to a community discord is a solid option.
I like the copy "Discuss this blog on Discord" as it is very reader-focused.
Some folks read the article and have more questions.
They want to discuss it somewhere.
And while you could just do a comments section, a community gives you more options to get people closer to the product.
A classic "It doesn't suck" campaign.
Afaik, Barebones ran the first version of this campaign 20 years ago and it was a huge success.
It is so simple, it just speaks to that inner skeptic.
It doesn't say we are the best, we revolutionize software.
It says it doesn't suck.
That is way more believable and makes me think that there is a dev on the other side of that copy.
And there is something cool about this message that makes me want to wear it to the next conference.
Good stuff.
Sometimes you have an article, report, or event you want to drive people to.
And it is important that they read it.
What Plaid did here is an interesting way of putting it right in the hero section without making it overwhelming or distracting.
I like it.
"There are two types of companies": Just a beautiful piece of copy from Fly.io
Doing us vs them doesn't always play out well.
But folks from Fly made it snarky and playful and fun.
And they basically said that they are:
And this is just such a nice brand play as well.
You just show personality and confidence in this devy snarky way.
I dig it.
Copy that lands makes a huge difference in dev tool website conversion.
Earthly proved it with this "tiny" change.
So I am a huge believer in good copy.
Not the clever one but the one that is written with words that your customers use.
That is rooted in product and research.
But I often hear devs or founders say things like "it's just copy".
It is not "just copy" it is your message, it is your positioning.
It is the difference between "cool, let's try it" and "now for me, whatever".
So some time ago I came across this article from the Earthly CEO Vlad Ionescu.
He shared that at some point they decided to run this A/B test with just a "tiny" change.
They changed the word "CI" -> "Build" across the homepage.
And their core website conversion doubled.
So next time you work on website copy give it some more thought and you may be surprised that "just copy" made a huge difference.
Hacker News developer audience doesn't love promotion to put it mildly.
But some dev tool companies manage to make this audience their biggest ally.
Fly.io is one of those companies.
And they had a super successful product launch a few years back.
So how did they do it?
Let's go through these in detail.
Who are you? Why should I listen?
What is the problem really?
What does your product do and how does it work?
Speak "dev to dev"
By doing it this way you have a chance of gaining love from the prolific HN crowd.
Fly.io definitely did, and is still reaping rewards with constant HN exposure.
That CTA.
You go straight for the install/download.
I don't know if you can go more developer-focused than that.
It sets the tone for the entire homepage.
And let's be honest (almost) nobody actually clicks that "Sign up" button in the hero section.
Simple and powerful messaging.
They say what they do. Zero fluff.
They make it easy for devs by explaining how they are different than (obvious) competitors.
They add a little developer-focused social proof.
This is a simple but great header imho:
Love it.
The "Resources" tab is the most loved and hated tab for developer marketers.
Ok so the common problem is that you have lots of different resources:
You want to showcase them in the navbar but where do you put them?
Under product? Company? Docs?
How to make sure that people don't go to your blog to read about your product just to find out that you talk about the industry problems there?
Enter the "Resources" tab. The "Miscellaneous" of the navbar world.
And typically it is just crammed with all stuff that doesn't fit anywhere. Just like any respectable misc folder would.
How do you deal with that?
Snyk approached it in a clear and logical way:
I love this (and already stole the idea for our site).
Mux does a few things beautifully in this header.
Value proposition:
Animated visual that is really good for dev tools:
Why not highlight your free plan?
Most companies highlight their middle paid plan saying it is "most popular".
First thing, yeah, sure it is your most popular plan.
But more importantly, most visitors will not convert to your paid plans right away.
So why not try and capture as many devs as possible on the free plan?
If they like your dev tool there are many things you can do to convert some of them to paid plans.
But if they leave that pricing page and go with some other free tool, you are not converting anyone.
@CircleCI highlights free and they are in the mature, competitive market of CI CD tools.
Idk, it really does make a lot of sense to me.
If people need more advanced features they will choose higher plans anyway.
But if they want to get things started with the basic plans they will choose free or go elsewhere.
I'd rather have them choose free than none.
Classic Auth0 campaign coming back in 2023.
I love how simple and powerful this message is.
You can outsource a dull but important problem of authentications to them.
That is all the say.
But it is enough to get you interested and understand what they do.
Most devs want to explore products themselves.
They want to read the docs, see examples, play with the product, or watch a video.
They don't want to hop on a demo call, especially early on in the evaluation process.
And they definitely don't want to sit through the demo to learn what your pricing is.
But there will be moments when they will want to talk to you. They will raise their hands and let you know then.
Posthog speaks to this reality with this copy beautifully:
This is very developer-focused approach and I love it.
How did this super basic ad get so much engagement on Reddit?
First of all, the value prop is succinct, to the point, and says what it is.
No "streamlining", "boosting", or "democratizing" is involved.
No clever tagline or pains, benefits, or values just says what it is.
But what it is, is "free and open-source" which is what many devs, especially on Reddit want to hear.
And Heroku is a known brand so if you know what Heroku does, you know what Kubero does.
I liked that they linked out to the GitHub project too.
Not 100% sure if that would perform better than a landing page or home. But I see how it feels more in sync with the channel you are running your ads on.
The screenshot? I don't like it but perhaps it doesn't matter as much here?
What do you think?
Oh, and if you read the comments, you'll see that people actually talked about the project, said that they liked the ad etc.
Good stuff.
"How fast do you ship?"
Not many dev tools answer that on their homepage. PostHog does.
In a typical (enterprise) sales process, people often ask:
And you show them the roadmap or get someone from the product on the next call.
But I haven't yet seen dev tools talk about it on their homepage.
But why not?
Devs who want to buy self-serve want to know it almost just as much.
After all, they won't be able to twist your arm to build that custom feature cause "we are your biggest client and we need it".
I like it, it builds trust, it shows me you are transparent,
And it shows me that those features I can see on the public roadmap will come true.
This is one of my favorite our dev tool vs competitor blog posts.
With these pages, you want to explain when you are better.
But you don't want to berate your competitor.
And above all, you want to help people make a decision.
Chances are (almost 100% ;)) that you are not better for every use case. And your developer audience knows it.
But there should be use cases, tool stacks, or situations when you are the best option.
Talk about those. Dev to dev.
@Convex did a great job in this post that I think can be a template for how to write these:
After reading that post you are fairly convinced that if your situation matches the one described and if it makes sense to use it.
Love it.
Action-focused copy is usually better than "sign up".
But sometimes it is hard to find a good copy for this.
Some teams like Vercel or Auth0 do "Start building "
But that doesn't always work.
I really like this "Get API keys" CTA copy.
Now for the Hero section I really like those two CTAs:
Really great job imho.
There are many things that I like about it.
Overall with very little effort, I understand what it is, and what it does.
And I can go and dig deeper for myself or spread the word with my circles.
Vs pages are a classic SaaS marketing.
But I like how Ably adjusts them to the developer audience:
Say what you do and how you do it.
What:
How:
CTA (bonus):
Memes are good top-of-funnel, awareness-type content.
Many companies use them on socials as they can "go viral".
But.
You need to either:
I like how Datree connects it to the product here.
They are a Kubernetes configuration tool and talk about exactly that here.
They do that with jargon too "k8", "config". When used well it can help you belong to the tribe you are marketing to.
Dorky joke right?
But it does two very important things beautifully.
It gets a smirk (from some people) and when it does you know you just moved someone closer to your brand.
It has a clear CTA which is hard to do with joke-format ads.
This subtle call to conversation/check us out does the job.
Love it!
Funny ad, that makes fun of ads.
But it actually communicates that you don't care about the ads but more about something else, like:
VS competitor ads are hard to pull off with devs. Not impossible though. 👇
So the problem is that:
@Convex does it really nicely here:
And even though this is by a "aggressive" competitor marketing hundreds of devs liked/bookmarked this tweet.
Good job!
Mixpanel primary CTA is to take an interactive tour.
They take you to a 30min video + a guided UI tour.
Not a signup.
That is because with products that have long time to value (like analytics, observability etc) dev will not see value in the first session.
I mean to really see value you need to see real data, real use cases. And if you were to actually test it would take weeks.
That is why many companies do demos. But demos have their own problems (and most are bad).
Interactive tools make it possible for me to explore the value without talking to anyone.
I love this option.
Great above the fold
The subheader explains the value proposition.
Header handles major objections:
Then we have 3 CTAs but they are super focused on devs:
Then it goes on to explain how it works with a simple, static graphic.
This whole thing makes me feel peaceful.
This is a solid swag copy template that resonates with devs.
"I did X and all I got was this lousy Y"
Why this works imho is:
Very solid start if you run out of ideas.